Practical engineering support for tablet & capsule counting systems — focused on reliability, serviceability,
and long-term operation in real production environments.
How XIAC works
XIAC Australia provides service and technical support for tablet and capsule counting machines with a strong focus on
reliability, serviceability, and long-term operation.
Support is based on practical engineering experience gained in the field, not theoretical assumptions.
Rather than replacing entire machines unnecessarily, XIAC works to diagnose root causes,
modernise aging electronics, and extend the useful life of proven mechanical platforms.
Understand the machine, measure what matters, and fix the real problem.
Custom electronics & replacements
Where original electronics are obsolete, unreliable, or no longer supported, XIAC designs and supplies
custom replacement PCBs with the same — or enhanced — performance compared to the original hardware.
- Replacement electronics for tablet & capsule counting heads, designed to reduce dust sensitivity
- Improved signal conditioning and diagnostics for optical sensors
- Modernised PLC and batch-counting control systems
- Drop-in or minimally invasive upgrades to existing machine wiring
All designs prioritise robustness, serviceability, and long-term component availability.
What XIAC provides
On-site service & commissioning
- Fault finding and diagnostics
- Commissioning of new or retrofitted systems
- Assistance during production start-up
- Support during validation or changeover phases
Electronic upgrades & retrofits
- Replacement of obsolete electronics
- Custom control and sensor solutions
- Improved diagnostics and fault visibility
- Integration with modern PLC and HMI systems
Remote diagnostics & support
- Real-time support via phone, email, and video (WhatsApp)
- Effective troubleshooting across time zones
- Guidance for local technicians and maintenance staff